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Naylo

Questions & answers

What people ask us

Something missing? Write to us — the answer will end up here.

Getting started

Where can I download Naylo?

On the App Store, since 8 October 2026 — free, for iPhone and iPad running iOS 15 or later.

The Android version follows shortly. Write to us through the contact form if you would like a reminder at launch.

Which devices is Naylo for?

Today for iPhone and iPad, running iOS 15 or later. The Android version follows shortly. A browser version isn’t planned — Naylo lives off logging something in one tap, and for that the app has to be in your pocket.

Does Naylo work for cats as well?

Not today. Naylo is cut for dogs from the ground up: the pack, the walk, the poo scale, the season cycle.

Cats are on the list, but they will get activities of their own. Pressing a cat into a dog’s pattern would be quicker to build and useless in daily life.

How many dogs can I keep?

One on the free tier. With Premium, as many as you like — you switch between them at the top of the dashboard, and each has its own history.

The pack

How do I invite my family?

With a short invitation code from the pack section. Whoever enters it on first launch lands straight in your household and sees the same picture.

Everyone has their own login. Every entry says who made it — that’s half the point of the whole thing.

Does everyone in the pack see the same thing?

Yes, and straight away. If someone logs the walk, it’s on the other devices without anyone having to refresh.

Can I use Naylo on my own?

Yes. That is exactly what the free tier is for: one dog, one person, every entry without a limit. The pack is the reason to take Premium — not the condition for using the app.

Pricing

What does Naylo cost?

The basics are free: one dog, just you, unlimited entries and the complete history.

Premium opens up the pack, more dogs, the health section, the weight history and the stats. There is a monthly and a yearly plan as well as a one-off purchase.

Does Premium apply on iPhone and Android at once?

Yes. The purchase is tied to your Naylo account, not to the device. If you buy on an iPhone and switch to Android later, you simply sign in there.

Does Premium cover the whole pack?

Yes. Premium is tied to the household, not to the person. One person pays, everyone in the pack gets the full set of features.

How do I cancel?

Through the subscription settings of your App Store or Play Store — where all your subscriptions are. We can’t end it for you, because billing runs through the stores.

The one-off purchase is not a subscription and doesn’t need cancelling.

Your data

Who owns my data?

You do. We don’t sell data and we don’t run ads. Naylo makes money from Premium and nothing else — there is no second stream we could earn from.

Can I delete my account?

Yes, right in the app under Profile. Deleting removes your account along with the data belonging to it.

Do I need an account?

Yes. Without an account there would be no pack — and without a pack Naylo would be a notes app. It takes an email address and a password; the address is confirmed once.

Does Naylo replace the vet?

No, and it isn’t meant to. Naylo records what happened — nothing more. The poo consistency scale does say “ask the vet” at either end, but that is a hint, not a diagnosis. If you are worried about your animal, you go to the vet, not into an app.

Naylo is here

Download it free on the App Store, add your dog, invite the pack — from then on everyone logs what they did.

Android follows shortly. Write to us if you would like a reminder at launch.